Believe It or Not!

After three weeks without internet service and promises for the last four days that a technician was coming that day, one finally showed up.

Naturally, he never called our house, as we were promised he would by the nice folks at the central office in Guatemala City. No, he called Jacob, who is listed on the contract but not on any of the complaint information. And, of course, he had been one of Jacob's students (we are convinced that Jacob has educated nearly every single Guatemalan who has been educated).

Jacob was nice enough to call us and let us know that a technician was calling him to find out what the problem was with our internet. Never mind that we had left both our home AND cell phone numbers with no fewer than four different "service" people in the main office. Two of those people told us that they had personally talked to the service tech and that he was coming on a day that he didn't come. On asking the tech, he hadn't talked to ANYONE in the main office regarding our case.

So, it's not just AOL, there are other companies in the world who have amazingly aggravating "service" techniques. The worse news is that TELGUA is the only company that offers high-speed internet in our area. This is what happens when there's no competition. They simply don't care if you're mad.

Anyway, enough on that. I could go on much, much, much longer, but you've all felt this frustration before and you know where I would be headed.

John Hull finished his preparatory work - at least here, locally - today and will be headed back to Guatemala City in the morning. He took us out to dinner at the Asada restaurant here in Quiche tonight. Very nice! John and four of his groups will be spending quite a bit of time here this summer and it was really nice to spend some one-on-one time with him ahead of all that!

The Fickers just got another baby. This one was two days old when they got her on Tuesday. We don't know the whole story yet, but Katie is the only girl in the house at the moment (Leslie and Rachel fled the country the day before - or left to go to Hannah's graduation - depending on your point of view) and is currently experiencing the joy of "new-baby-sleep-deprivation". We'll be able to add our own chapter to that particular book soon enough, ourselves!

Anyway, pray for Katie and the baby, as well as for John Hull's safe trip back to Houston.

Also pray for a friend we have who is a little discouraged right now.